You’ve realized that managing your license position within your enterprise has gotten too cumbersome, and you need help. It’s become clear you need a Software Asset Management (SAM) solution for your organization. The software you choose is critical, but that goes without saying. How to choose the right software is a topic for another post. Once you have chosen your SAM tool, what is the most important first step to help ensure the success of the tool in your organization?
Documentation of your business requirements
How you use your SAM tool is driven by the unique requirements of your business, which must be identified during the planning and design phase of your software implementation. Capturing and logging all the key design decisions based on your business requirements is pivotal to using your SAM software to its fullest potential. In fact, if these key design decisions are not made and documented, your SAM processes may just flounder and fail.
It is the key design decisions that drive how you use the tool. All the decisions from HLD (High Level Design) to LLD (Low Level Design) need to be recorded in a design document that is approved by all stakeholders, from the SAM managers right through to executive stakeholders. Plans and procedures to measure performance of the tool must also be decided upon and documented to help ensure your SAM solution is achieving your key business objectives.
But that’s not the end of it. No organization is static, and while it’s important to capture all key design decisions at the very outset, it’s also critical to accept and understand that these may change over time. In this fast-moving business world, needs can, and certainly will, change and evolve over time. But, once again, it’s critical that these changes be documented and compared to any initial key design decisions.
The bottom line? Start any enterprise software implementation by working with your software implementation team to create a design document of your key business objectives. Document all design decisions, benchmark the success of the software in meeting the objectives, and adjust and log any adjustments you make to the original design decisions.
Maintaining flexibility and an open dialog with your Software Services team and Success Manager will ensure you achieve a successful SAM implementation, and continue to see a return on your investment over time. To learn more about how Flexera can help your organization with SAM success, click here.